Cancellation by the customer
The £1,000 deposit paid on booking is non-refundable. Final payment is required 90 days before the start date of the adventure. This final payment is not refundable after 90 days before the start date. The cancellation date that will be taken into account is the date on which Capra Adventures receives a written notice of cancellation (mail or email). The cancellation will also take effect if you do not show up at the agreed place of meeting at the time agreed by Capra Adventures. No refund will be made if you voluntarily leave your adventure after it starts for any reasons. Travel insurance and medical insurance are therefore strongly recommended. If a cancellation occurs for reasons beyond your control, such as a death in your family, at the discretion of Capra Adventures, we may transfer your reservation for a later date. This reservation transfer will be based on availability and must be in the current or next year immediately.
Cancellation by Capra Adventures
Our Adventures may take place in natural areas, which are often remote from immediate assistance. Nature can be unpredictable and we will never knowingly endanger the health of our guess and staffs. In the event of natural threats and / or extreme and unusual weather conditions (forest fires, snow, strong winds, heavy rain, etc.), we may have to cancel or modify a program without notice, even after the beginning of the Adventure. If we have to cancel for any reason, we will refund the full cost of the Adventure or provide a replacement at a later date, if this is convenient for all parties. All other costs associated with travel to our meeting point will not be covered by Capra Adventures. Capra Adventures reserves the right to cancel any Adventures up to 90 days prior to departure, in which case a full refund will be made, but all departures are guaranteed once a minimum of 5 participants is confirmed.
Please read of all the Terms and Conditions carefully before booking
Each Adventure has both a maximum and minimum number of participants to ensure absolute safety, high quality of services, and a friendly atmospheres. The number varies depending on the Adventures and are provided in the Capra Adventure section of the website.
All bookings will require an initial non refundable deposit of £ 1000 to secure your place. The remaining amount will be required approximately 60 days before departure.
Medical Forms and Medical Certificates
Any person with a pre-existing medical condition is required to inform Capra Adventures on the medical form provided at registration and provide a medical certificate.
To book any of our Adventures, you select your adventure under the Capra Adventures menu and then follow the links “Book Now” or “Reserve your spot”. This will take you to our booking site, where you will be asked to pay your £1,000 security deposit. Payments can be made by credit card / PayPal using the electronic payment gateway.
Once your booking deposit has been received, you will immediately receive a welcome letter by email containing a link to a short form about your expectation, a link to the medical form (when necessary), your list of mandatory equipment (when appropriate) and other important information about your Adventure. In this form, you will be invited to tell your trail running experience, your expectations regarding your stay, your medical history and the details of your contacts in case of problems. This form must be completed within two weeks of booking. Only when this form is completed will your place on the circuit be secured. In cases where it is deemed inappropriate by Capra Adventures for you to participate in a certain Camp or Challenge, we will be contact you and discuss by phone or in person the most appropriate option.
If you encounter problems regarding the booking, please contact our booking team or send us an email